What’s included

• Course setup notes and teaching tips
• Hands-on Activities designed to put knowledge into practice
• Videos developed exclusively for CompTIA by ITPro.TV
• Practice questions that check for understanding
• Integrated solutions
• PowerPoint slides to assist in classroom delivery
• Access to the CompTIA Learning Center

What you’ll learn

The Official A+ Core 2 Instructor Guide (220-1002) has been developed by CompTIA with input from instructors across the world. Rigorously evaluated by third party subject matter experts to validate coverage of the A+ Core 2 exam objectives, The Official CompTIA A+ Core 2 Instructor Guide teaches the essential skills and information needed to troubleshoot and problem solve, helps learners understand a wide variety of issues ranging from networking and operating systems to mobile devices and security, and prepares candidates to take the CompTIA A+ Core 2 certification exam (220-1002).

Accessing the Course Materials

An access key and instructions for accessing the CompTIA Learning Center, the online platform through which the eBook and all digital materials as described above are delivered, are emailed within 3-4 hours of purchase. The eBook is provided in an interactive online version, along with a downloadable PDF.

Product Information

ISBN: 978-1-64274-222-0

Pub. Date: 2019-01-15

Author(s): James Pengelly, Pam Taylor

Table of Contents

Lesson 1: Supporting Operating Systems

Lesson 2: Installing, Configuring, and Maintaining Operating Systems

Lesson 3: Maintaining and Troubleshooting Microsoft Windows

Lesson 4: Configuring and Troubleshooting Networks

Lesson 5: Managing Users, Workstations, and Shared Resources

Lesson 6: Security Concepts

Lesson 7: Securing Workstations and Data

Lesson 8: Troubleshooting Workstation Security Issues

Lesson 9: Supporting and Troubleshooting Mobile Devices

Lesson 10: Implementing Operational Procedures

Appendix A: Taking the Exams

Appendix B: Mapping Course Content to CompTIA A+ Core 2 (Exam 220-1002)

Glossary

Index

About CompTIA A+  

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more.

CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles.

CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. For the latest A+ exam information regarding availability, version and pending retirement, please visit https://www.comptia.org/certifications/a.